Friday, December 10, 2010

FUTURE TECHNOLOGY - Assignment 1

Why do we need to study technology?

Before when technology is being mentioned one thing comes in my mind are the gadgets and machines around us. Later on I realized, technology starts in people’s simple way of living. In the simple process technology is there without the usage of machine in which it has been improved by applying the knowledge of people on the things around them. Because of the innovative mind of people they have developed things that improve the way they live. And because of the needs of the society, technological development has drastically changed the way people live.

Today, we are bombard of high technology gadgets and machines that are created to make tasks easier for us to do. Technology has the great impact of the society. With this technology, it creates shortcuts in everything we do. In today’s modern technology, many areas of our lives have been improved. These are in telecommunication, transportation, and most especially in medical aspects. But why there is a need to study technology, simply because everything is changing and with that change we have to adopt and embrace that change. We all know nothing is constant in this world, everything changes together with that is improvement of everything around us. We must go on the flow of the development and not to ignorant of things around us for our betterment.

Monday, August 2, 2010

SAD 2 Assignment 3

Computer hard and software are the components that comprise the computer network. These are maintained by a network specialist. Since our university has a system that is networked, we have a network specialist that responsible for the network design and security. He has to insure the system condition, network connectivity throughout the university’s system infrastructure. Network specialist is focused more particularly on troubleshooting and/or debugging network related problems.

Now, since we have to examine the system deployed in our university knowledge on networking is indeed what we need. So, we arranged an interview with our network administrator and/or a network specialist. Engr. Ariel Reyes. Unfortunately, due to his tight schedule we were not able to conduct interview and discuss with him our questions and concerns. With that, we were able to create and formulate questions that we want to know. Below are the questions that had been forwarded to the network specialist.



Q and A:

1. In system development, how various parts of the system communicate with each other throughout the university? In what way?

 Regarding System Development, the best person to ask is our University Programmers, Mr. Fortich and Dr. Mercado.

2. What are the components involved in the system(s) in the university? (hardware, software, technology, etc.)

• I am not in the right position to discuss the details of the software components used as there are other assigned personnel for such job. However, talking about hardware component and technology used, basically I, assigned as the network administrator, is entrusted to maintain our different servers to run 24/7. Currently, we have our Web Server hosted here in our University in our HP ProLiant ML350 Server. Its an old but stable server set-up here in our Networks Office and has been active since Engr. Val A. Quimno , not yet a dean, was appointed as the Network Administrator. The said server has the following specification:

• Intel Xeon 3.0 GHz, 3.2 GHz, or 3.4 GHz processors (dual processor capability) with 1MB level 2 cache standard. Processors include support for Hyper-Threading and Extended Memory 64 Technology (EM64T)
• Intel® E7520 chipset
• 800-MHz Front Side Bus
• Integrated Dual Channel Ultra320 SCSI Adapter
• Smart Array 641 Controller (standard in Array Models only)
• NC7761 PCI Gigabit NIC (embedded)
• Up to 1 GB of PC2700 DDR SDRAM with Advanced ECC capabilities (Expandable to 8 GB)
• Six expansion slots: one 64-bit/133-MHz PCI-X, two 64-bit/100-MHz PCI-X, one 64-bit/66-MHz PCI-X, one x4 PCI-Express, and one x8 PCI-Express
• New HP Power Regulator for ProLiant delivering server level, policy based power management with industry leading energy efficiency and savings on system power and cooling costs
• Three USB ports: 1 front, 1 internal, 1 rear
• Support for Ultra320 SCSI hard drives (six hot plug or four non-hot plug drives supported standard, model dependent)
• Internalstorage capacity of up to 1.8TB; 2.4TB with optional 2-bay hot plug SCSI drive
• 725W Hot-Plug Power Supply (standard, most models); optional 725W Hot-Pluggable Redundant Power Supply (1 1) available. Non hot plug SCSI models include a 460W non-hot plug power supply.
• Tool-free chassis entry and component access
• Support for ROM based setup utility (RBSU) and redundant ROM
• Systems Insight Manager, SmartStart, and Automatic Server Recovery 2 (ASR-2) included
• Protected by HP Services and a worldwide network of resellers and service providers. Three-year Next Business Day, on-site limited global warranty. Certain restrictions and exclusions apply. Pre-Failure Notification on processors, memory, and SCSI hard drives.
Aside from it, our mail server running under Compaq Proliant ML330 Server, our oldest server, is also hosted here in our Networks Office. Together with other Servers, such as Proxy and Enrollment Servers, both proxy and our enrollment servers are running in a microcomputer/personal computers but with higher specifications to act as servers.

REACTION:
As I search the net about the HP ProLiant ML350 Server that is used to the university’s as a server, I learned that this technology is described as DUAL. It has Dual Socket, Dual Core, and Quad Core Intel, Dual-redundant hot plug power supplies, dual redundant fans and the smaller, lighter and quitter dual-purpose chasis and many more. With this specification, this server has a good and flexible server. This kind of server is designed for reliability, expandability, performance and environmental features.

3. How do these communicate with one another? (topology, network connectivity, protocols, etc.) – may include data flow/ UML diagrams to better explain.

 All Servers are connected in a shared medium grouped as one subnetwork. In general, our network follows the extended star topology which is connected to a DUAL WAN Router that serves as the load balancer between our two Internet Service Providers. All other workstations are grouped into different subnetworks as in star topology branching out from our servers subnetwork as in extended star topology. At present, we are making use of class C IP Address for private IP address assignments. Other workstations IP assignments are configured statically (example: laboratories) while others are Dynamic (example: offices). All workstations are connected via our proxy servers that do some basic filtering/firewall to control users access to the internet aside from router filtering/firewall management. So, whenever any workstation has to connect to the internet, it has to pass through software and hardware based firewall.

 REACTION
Since our network is connected with the DUAL WAN Router (which is stated above), I guess it is good to use this technology. This router is for fail over, when one connection is down the other one will automatically pick up and continue the job. And according to my research, using a DUAL WAN Router will add up total bandwidth, with this the throughput or performance in computer network is increased.

4. What are the processes involved in the communication (each system to other systems)?

 As mentioned above, in item 3, all workstations are connected via a proxy server. It means that whenever a workstation is turned on, it requests for an IP address from the proxy server (for dynamically configured IP address) and connect to the network after IP address is acquired. As connection is established, each system can now communicate and share resources within the same subnetwork and to server following the concepts discuss in your Computer Network Class.

5. How do you go along with the maintenance of the system?
 Basically, our servers are expected to be in good condition since it is required to be up 24/7. Daily, during my vacant period, monitoring on the servers are observed that includes checking logs, checking hardware performance such as CPU health, etc. If problems are observed, remedies are then and then applied. Once in a week, regular overall checkup is observed as preventive maintenance to ensure not to experience longer downtime if possible.

 REACTION:

As I mentioned in my introduction, one of the task of the network specialist is to insure the networked system’s condition, with that it needs to have a regular check up on and proper maintenance since some components must run 24/7 such as the servers.

 For maintaining the network system, one good method or practice is to develop a PREVENTIVE MAINTENANCE plan. It refers to performing proactive maintenance in order to prevent possible systems’ problems.

The following are the reasons why should have to develop a PREVENTIVE MAINTENANCE Plan.

Preventive Maintenance Saves Money: Avoiding problems with your PC will save you money in the long run. By preventing a problem from occurring, you will no longer need to spend money on new components or repair jobs.

Preventive Maintenance Saves Time: Preventive maintenance saves time because it saves you the inconvenience and disruption of system failures and lost data. Most preventive maintenance procedures are quite simple compared to troubleshooting and repair procedures.

Preventive Maintenance Helps Safeguard Your Data: For most people, the data on the hard disk is more important than the hardware that houses it. Taking steps to protect this data therefore makes sense, and that is what preventative maintenance is all about.

Preventive Maintenance Improves Performance: Some parts of your system will actually degrade in performance over time, and preventive maintenance will help to improve the speed of your system in these respects.

This will benefit us so as to have secure and steady computer systems.

there are two types of Preventive Maintenance:

Preventive Maintenance
Preventive maintenance is a schedule of planned maintenance actions
aimed at the prevention of breakdowns and failures. The primary goal of
preventive maintenance is to prevent the failure of equipment before it
actually occurs
. It is designed to preserve and enhance equipment
reliability by replacing worn components before they actually fail.
Preventive maintenance activities include equipment checks, partial or
complete overhauls at specified periods, oil changes, lubrication and so
on. In addition, workers can record equipment deterioration so they
know to replace or repair worn parts before they cause system failure.
Recent technological advances in tools for inspection and diagnosis have
enabled even more accurate and effective equipment maintenance. The
ideal preventive maintenance program would prevent all equipment failure
before it occurs.

Value of Preventive Maintenance
There are multiple misconceptions about preventive maintenance. One such
misconception is that PM is unduly costly. This logic dictates that it
would cost more for regularly scheduled downtime and maintenance than it
would normally cost to operate equipment until repair is absolutely
necessary. This may be true for some components; however, one should
compare not only the costs but the long-term benefits and savings
associated with preventive maintenance. Without preventive maintenance,
for example, costs for lost production time from unscheduled equipment
breakdown will be incurred. Also, preventive maintenance will result in
savings due to an increase of effective system service life.

6. Does the system follow a specific standard? Explain Please.

 As I was appointed as the Network Administrator, everything was already in place except for some minor changes. Basically, different networking standards was already observed such as cabling standards, TIA/EIA 568A-B, different IEEE standards as discussed in your Computer Networks Subject, etc.

 We all know that all networking technologies have standards associated with them. One standard used to our system is the TIA/EIA 568B,. It is a set of three telecommunication standards from the telecommunication Industry Association. For structural cabling system ,this standard is used that enable the for its design and structure.

7. How is the security of the system? Are there any vulnerabilities? Risks? Corresponding mitigation techniques? Access control?

 As I have mentioned, we have implemented both software and hardware based filtering/firewall. Basically, Risks or vulnerabilities and different mitigation techniques were considered to increase security in our network. Aside from filtering/firewall, constant monitoring on networks activity also increases the security of the system.

REACTION:

We all know what a firewall is. According to WIKI :
A firewall is a part of a computer system or network that is
designed to block unauthorized access while permitting authorized
communications.
It is a device or set of devices which is configured to
permit or deny computer applications based upon a set of rules and other
criteria.
Firewalls can be implemented in either hardware or software, or a
combination of both. Firewalls are frequently used to prevent
unauthorized Internet users from accessing private networks connected to
the Internet, especially intranets. All messages entering or leaving the intranet pass through the firewall, which examines each message and blocks those that do not meet the specified security criteria.

For HARDWARE firefall, i would like to suggest Adaptive Security Appliance. This is the new product of CISCO in security.One of the advantages of hardware firewalls is the ASIC modules. These
modules perform tasks such as VPN and IPS and relieves the box's main
processor from performing such functions.
Adaptive Security Appliance
CISCO ASA 5500 Series adaptive security appliances are purpose-built solutions that combine best-of-breed security and VPN services with the innovative Cisco Adaptive Identification and Mitigation (AIM) architecture. Designed as a key component of the Cisco Self-Defending Network, the Cisco ASA 5500 Series provides proactive threat defense that stops attacks before they spread through the network, controls network activity and application traffic, and delivers flexible VPN connectivity. The result is a powerful multifunction network security appliance family that provides the security breadth and depth for protecting small and medium-sized business and enterprise networks while reducing the overall deployment and operations costs and complexities associated with providing this new level of security. The Cisco ASA 5500 Series delivers a powerful combination of multiple market-proven technologies in a single Cisco Self-Defending Network is one of the known for Network Security in which the firewall, router and switches play a role in implementing the network security.

8. Are there any interference? During what (most) times do these occur? Explain their effects especially with regards to the business of the university?
 Major Interferences are normally encountered as an effect of unforeseen and beyond our control events such as black outs, and the like. The said interference would of course affect University’s day-to-day businesses for obviously this will paralyze all our activities that rely on electricity and further this might cause damage on our network devices, etc. that may later be the reason for longer downtime. Problems encountered by our providers such as connection to the National/International Gateway also affect University’s business such as correlating to University’s Business Partners outside and within the country.
==these questions were not answered====
9. What are the current trends in network environment ideal for the university?
10. Based on your experience, can you enumerate and discuss your key points for an effective and efficient network environment that is ideal for the university?
11. Can those key points apply to the current trends for the university’s network environment? How it works?
12. Can you draw the general network architecture of the university?
13. On your own opinion, are the users satisfied with the current network setup?
14. What network architecture is used in the university?
15. What are the drawbacks that you found in the existing system? How would you treat these drawbacks?
16. On you own opinion; are there any changes that you want to change in the existing network architecture?
17. How would you see the university few years after implementing the newly developed system?





http://www.nitconnect.net/network_maintenance.shtml
http://en.wikipedia.org/wiki/Cisco_PIX#Performance_specifications

SAD 2 Assignment 1



Assuming you were tapped by the university president to evaluate the new enrollment system implemented this semester, enumerate your observations/comments and suggest possible areas and ways where improvements can be made. Your observations/suggestions should be properly validated with facts and literatures...(you may start with the diagrams posted in the strategic locations of the university)...



I have been here in this university for five long years in which every start of the semester has to undergo of enrollment procedure. Never did I enroll myself that accomplish in one day time. It really a battle for every student the enrollment process of the university. Students always experience long queue in advising, cashier, registrar, book keeper, and even in encoding. We also had to experience long hours of standing because of lack availability of the facilities for chairs. Students and parents suffered a lot in his kind of process.

Yes, every year enrollment procedure changes so as to improve the system in enrollment. And yet improvements are not that visible. I know the administrator has planned for better system on enrollment to improve the current system. Also, they aim to make the enrolment process fast.

The following are the enumeration of 0my observation during the enrollment process.

• Local Council Payment Centers
During enrolment, first you have to do is to pay all the students accounts such as the local council account, Head Light, CCO and others. But as I observed sometimes our local council collectors were nowhere to be found. And with this it caused delays to every student since they were not able to undergo advising if all local payment is still unpaid.

• Incomplete Grade for Advising
This is other burden to the old student since they have to complete the grades before they have to go on advising. During enrolment, some professors are not around to comply and get the grades. Students need to complete their grade for them to be advised by the faculty in charge.

• Encoding of Subjects enroll
Encoding process is also a headache to us students. With the number of student versus one or two encoder, it takes time for us to have our COR so as to proceed to the book keeper. Sometime, there is an error on the codes and conflict with the time of some subjects.

• Paying Tuition Fees at the Cashier
The number of cahier windows available I guess is not enough to cater the number of the students enrolling. Hence, it is a wasted time for student to fall in line in a long queue.

• Registrar
This is the final destination of the student enrollee and same with the cashier’s situation it is a long line. Students reach the second floor in falling in line.

Suggestions

Enrollment is a long process to undertake of every students and I guess we need find ways that might lessen the burdens of everyone. These are my suggestion that might improve the enrollment process.
• Assigned students collector for Local Council fees. Also, they should permanent place where student can pay their fees.
• Allow students have their evaluation grade so as to complete their grades and use it for advising.
• I guess we need to add encoders during enrollment to lessen the queue.
• We also need additional cahier during enrolment for fast service.

Improvements
Yes, they have some improvements implemented during the enrollment procedure.
• Assisting the student in falling in line to the cashier and the registrar. With this, students are more disciplined and fair in service.
• They provide facilities like the tables and bleacher for the students to seat on while waiting their turns.
• As you observe the enrolment procedures posted in the wall are illustrated in a diagram. Before instructions in enrolment are written in words. Compare it today, it is easy to understand

Yes i believe the administration finds its way to better improve the enrollment procedure. THey even migarted from outsourcing to in-house in which i guess one of the best moves for improvements..

Saturday, July 24, 2010

SAD- Assignment 2

Relative to your answer in Assignment 1 .... what's your take on the design of the enrollment system?

The enrollment system of our university has always been a concern of every student. Every semester it has always been a burden to students and parents most especially to the new student applicants. There are numerous steps and procedures to be under go to be enrolled. Yes, the university has changed or improved the process of the enrollment system. As you can observe during enrollment, steps of enrollment process are posted in the wall of every college. In the previous year, step or instructions for the enrollment were written in words in which sometimes misunderstood by most of the students and they even get confused. Now, just this enrollment we have observed they use the diagrams to illustrate the instruction of the enrollment.

Using and implementing diagram to illustrate the flow of the enrollment system, it adds clarity on the procedure undergo by the students during enrollment. With this it is more easier to understand and follow the procedures. But if you have to observe the diagram in enrollment procedures there some flaws and ambiguity on the process in which some might misunderstood it.

One part of the diagram that I get baffle to interpret is in the step number 5. Although I have already know the process of the enrollment but we have to consider the new student applicant. In this part of the procedure, scholar students do not need to go to cashier and must directly present their encoded subject to the student account or the book keeper but it was not presented in the diagram.

I suggest in every process or step, it must be studied and know the persons involved. With that the administration would create a better design on the enrollment process.

SAD2- Assignment 1





Assuming you were tapped by the university president to evaluate the new enrollment system implemented this semester, enumerate your observations/comments and suggest possible areas and ways where improvements can be made. Your observations/suggestions should be properly validated with facts and literatures...(you may start with the diagrams posted in the strategic locations of the university)...

I have been here in this university for five long years in which every start of the semester has to undergo of enrollment procedure. Never did I enroll myself that accomplish in one day time. It really a battle for every student the enrollment process of the university. Students always experience long queue in advising, cashier, registrar, book keeper, and even in encoding. We also had to experience long hours of standing because of lack availability of the facilities for chairs. Students and parents suffered a lot in his kind of process.

Yes, every year enrollment procedure changes so as to improve the system in enrollment. And yet improvements are not that visible. I know the administrator has planned for better system on enrollment to improve the current system. Also, they aim to make the enrolment process fast.

The following are the enumeration of 0my observation during the enrollment process.

• Local Council Payment Centers
During enrolment, first you have to do is to pay all the students accounts such as the local council account, Head Light, CCO and others. But as I observed sometimes our local council collectors were nowhere to be found. And with this it caused delays to every student since they were not able to undergo advising if all local payment is still unpaid.

• Incomplete Grade for Advising
This is other burden to the old student since they have to complete the grades before they have to go on advising. During enrolment, some professors are not around to comply and get the grades. Students need to complete their grade for them to be advised by the faculty in charge.

• Encoding of Subjects enroll
Encoding process is also a headache to us students. With the number of student versus one or two encoder, it takes time for us to have our COR so as to proceed to the book keeper. Sometime, there is an error on the codes and conflict with the time of some subjects.

• Paying Tuition Fees at the Cashier
The number of cahier windows available I guess is not enough to cater the number of the students enrolling. Hence, it is a wasted time for student to fall in line in a long queue.

• Registrar
This is the final destination of the student enrollee and same with the cashier’s situation it is a long line. Students reach the second floor in falling in line.

Suggestions

Enrollment is a long process to undertake of every students and I guess we need find ways that might lessen the burdens of everyone. These are my suggestion that might improve the enrollment process.
• Assigned students collector for Local Council fees. Also, they should permanent place where student can pay their fees.
• Allow students have their evaluation grade so as to complete their grades and use it for advising.
• I guess we need to add encoders during enrollment to lessen the queue.
• We also need additional cahier during enrolment for fast service.

Improvements
Yes, they have some improvements implemented during the enrollment procedure.
• Assisting the student in falling in line to the cashier and the registrar. With this, students are more disciplined and fair in service.
• They provide facilities like the tables and bleacher for the students to seat on while waiting their turns.
• As you observe the enrolment procedures posted in the wall are illustrated in a diagram. Before instructions in enrolment are written in words. Compare it today, it is easy to understand

Yes i believe the administration finds its way to better improve the enrollment procedure. THey even migarted from outsourcing to in-house in which i guess one of the best moves for improvements..

Thursday, March 11, 2010

Assignment 12-SAD



ERP
Enterprise Resource Planning
(Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. ERP modules may be able to interface with an organization's own software with varying degrees of effort, and, depending on the software, ERP modules may be alterable via the vendor's proprietary tools as well as proprietary or standard programming languages. An ERP system can include software for manufacturing, order entry, accounts receivable and payable, general ledger, purchasing, warehousing, transportation and human resources. The major ERP vendors are SAP, Oracle (PeopleSoft and J.D. Edwards), SSA Global (Baan) and Microsoft. Lawson Software specializes in back-end processing that integrates with another vendor's manufacturing system.
Rebecca Gill, vice president of Technology Group International says:

"For almost twenty years we have had people ask for demonstration copies of our ERP software, so they may play with it at their leisure. For years we have said no and we've done so with good reason. An ERP package is an advanced system. It isn't Microsoft Office and it isn't an iPhone. You can't simply turn it on and expect it to run without training."

Why ERP is Vital to Productivity and Profitability
In today’s business environment, installing an enterprise resource planning (ERP) software package and the systems needed to support it are requirements for a well-functioning enterprise. Although some organizations attempt to design and maintain a business model based on “Best Practices,” they rarely have the discipline to execute business process improvement (BPI) without an ERP software in place. Sometimes, companies attempt to create best-of-breed systems, selecting and integrating pieces of functionality to mirror the results of a single ERP package. Yet, unless you have in-house staff with the technological expertise to logically knit together disparate business systems, it’s better not to go down that path. While it’s generally understood that most manufacturing and distribution companies will eventually need an ERP system to function optimally, when evaluating solutions and their potential return-on-investment (ROI), it helps to truly understand how an ERP system contributes to both productivity and profitability.
S A P


For successful SAP ERP implementations past go-live, involve business side

By Courtney Bjorlin, News Editor 19 Jan 2009 | SearchSAP.com

Successful SAP ERP implementations hinge on getting the business side involved not only during the project but long after go-live, according to SAP customers. Making sure business ownership is within business units, not the technology teams, and including the business side in training and ERP-related business process improvements will help ensure success, according to David Edwards, divisional vice president of business transformation at Coldwater Creek. The women's clothing and accessories retailer is currently completing an SAP ERP implementation that includes financials, human resources, merchandise management, sales order management and sales audit functionality. Ignoring the business side during the implementation would have been a fatal flaw, Edwards said.
"[It's] the biggest mistake I've seen in 24 years. This is not a tech project, it's not an IT thing. It is a business, moving-needle thing," said Edwards, who was one of four SAP retail customers who spoke about their SAP projects at the National Retail Federation expo in New York last week. "The lesson I would pass on to people is treat it that way."

Stick to governance model
Other retailers agree. Sticking to a strict governance model will help ensure that the project aligns with, and meets, its initial ERP business drivers, according to John Baldino, senior director of business transformation at Wawa Inc. The primary business drivers for the Pennsylvania-based grocery store chain were increasing its revenue, improving category management and getting a centralized view of what's in hundreds of its stores. To make sure Wawa met its goal during its ERP implementation, there was a role on the project organization chart called "benefit realization." This was a finance person who worked with the project team to validate that decisions were consistent with the business case benefits that Wawa expected, Baldino said. During the project, Baldino and the ERP implementation team were in front of the board of directors every six months to talk about project status and how it was tracking to its timeline. They also met monthly with executives. And even though they finished the implementation project at the end of last year, they're still in front of the board twice a year to discuss where to make ERP-related business process changes, he said. One of the benefits Wawa realized right off the bat resulted from developing a direct product profitability model for the food service area. Now, Baldino said, Wawa can figure out whether the products it's putting in its delis are making any money. Business team involvement critical But when the project was complete, Baldino thought they made a mistake by not making the business team part of post go-live monitoring. Now, they're working with the business side every day to figure out ways to leverage the system to get more value out of it, not only with individual functions but across all functions. In the last 12 months, they've been focusing on building up a lot of data inside the SAP system in order to do store clustering and efficient item assortment. Business involvement has been a critical success factor. "[It's] business ownership while it's a program and you're implementing it, but post the go-live ... the business can't walk away," he said. "Those 100 people that worked on this SAP project had to go back into their business areas and now become the change agents for how to use and leverage SAP to get more out of it. We kind of patted them on the back … and we left them alone, which I think was a mistake for us. Now we're … getting back more into staying in touch." Other retailers reiterate that collaboration is key, which means drawing on IT's implementation experience to scope and deliver a project that meets business requirements in a timely, cost-effective way. For Hastens and Reliance Retail, a successful SAP implementation meant getting the systems up and running quickly, and that involved avoiding the temptation to customize the SAP software too much. "We just want to run best practices," said Dominic Luzi, CIO of Hastens, a Swedish luxury bed company. "So our implementation was all best-practices based, very quick. We changed the business rather than the software." No hard line between business, IT Reliance Retail, a retailer that serves India, relied on management to keep it on track, CIO Timothy Kasbe said. "It's been the leadership saying, 'Not too many customizations,' and sticking to it," he said. "For the sake of speed, there wasn't a hard line between business and IT. Some of the business things, my guys just did -- commercial-oriented work, we just went and did it." With its SAP ERP implementation, Reliance Retail has been able to derive a very different kind of ROI as it enables more farmers to sell goods. Reliance's goal is to build up the distribution and the supply chain of India -- enabling communities to take part in rapidly evolving markets. "What we have seen is that suicide rates have gone down in the farming communities when these rollouts have happened, and they have been able to sell to us and also buy some of our products," Kasbe said. "It's really a different scale and different way we look at this whole business issue."

Top manufacturing ERP best practices for project planning

11 Dec 2009 | Catherine LaCroix, Contributor

When it comes to manufacturing ERP, there are a number of best practices that are key to a successful implementation. These include picking the right project team, an open mind, time to migrate data, training, data management know-how and a process for continuous improvement. 1. Pick the right project team. Be sure to include members from relevant business operations as well as Information Technology. This cross-functional team will greatly improve decision-making as you design, implement and manage ERP system across multiple sites, said Simon Jacobson, research director at AMR Research. 2. Be open to new processes. During ERP planning for a roll out, companies often believe that how they set up accounts receivable or schedule their factory floor is absolutely critical to the way they do business. They think that they must have the same setup in ERP as they had before. No so, according to Bob Parker, group vice president for research at IDC Manufacturing Insights. "Don't fall in love with your own processes," he warned. 3. Schedule enough time to migrate your data to the new system. Where projects get behind most often is in the process of mapping the existing system to the new system, said Parker. You also need to build in time to scrub the data to make sure it's accurate before migration. This is an area that almost always takes longer than people think. 4. Budget generously for training over the long term. What typically happens in ERP planning is that there is a lot of training at the implementation stage. But when personnel changes, new employees don't get nearly the same level of attention and support. Make sure you've got plans that cover training not just at the front end, but throughout the lifecycle of the new system. 5. Understand that the value of ERP is in the aggregation of the information. At the end of the day your executives and knowledge workers are going to get value out of using the information not how it's produced. When you think about rolling out ERP, think about what sorts of decisions are going to be made and give that more of a priority than the production of the information itself. 6. Create center of excellence. What tends to happen in most ERP planning is that business and IT work hard at the outset but neglect to ask how the ERP will meet goals for the long term. That question needs be considered, according to Parker. One solution to this common oversight is putting a support organization in place -- sometimes called a center of excellence -- to track how a system is actually used after implementation and then make recommendations for continuous improvement.



How to avoid manufacturing ERP implementation failures
17 Dec 2009 | Catherine LaCroix, Contributor

To avoid costly manufacturing ERP implementation failures, companies need to plan for five critical areas lacking in most stand-alone ERP manufacturing systems: data modeling, specialized functionality, the user interface, data integration and customization, said Scott Jacobson, research director at AMR Research. "The challenge that companies face is that when they try to extend ERP into manufacturing they realize that one single data model from ERP can't support all those individual lines," Jacobson said. That's because manufacturing applications are designed for specific manufacturing styles, scenarios and environments. ERP implementation failures often occur when manufacturers are running a mixed environment and the ERP application can't handle multiple diverse lines -- such as metal stamping, high-speed data capture and a more manual job shop are some examples Here are five issues manufacturers need to watch in order to steer clear of ERP failures:
1. Data modeling. The data model of an ERP application is very materials and cost focused. It's very difficult to model more of the complex processes like exception handling or corrective action. 2. Functionality. ERP applications are focused on the mass market. That means ERP vendors can't afford to add specialized manufacturing functionality unless it's for a really large company. 3. User interface. The typical ERP user interface is complex and forms-heavy while "the actual factory operator is not the most computer savvy," Jacobson said. It is better for manufacturers to develop a simpler UI so users will spend less time entering information. 4. Data integration. There's really no automated data collection integration in ERP systems so manufacturers will need complex scripting and an interface to perform simple data collection tasks. These need to synchronize with other processes in the plant. 5. Implementation and customization. Companies that want to extend ERP into the shop floor must realize that their current deployment could be flawed in terms of how it's blueprinted to handle manufacturing. Solving this problem could lead to a costly customization or a re-implementation.


resources:
http://www.gordiantransformationpartners.com/upload/pdf/ERP%20is%20a%20Tool,%20Not%20a%20Solution.pdf
http://www.ctsguides.com/why-buy-erp.asp
http://www.pcmag.com/encyclopedia_term/0,2542,t=ERP&i=42727,00.asp
SAP
http://searchsap.techtarget.com/news/a
http://searchmanufacturingerp.techtarget.com/generic/0,295582,sid193_gci1376706_mem1,00.htmlrticle