SAD2- Assignment 1

Assuming you were tapped by the university president to evaluate the new enrollment system implemented this semester, enumerate your observations/comments and suggest possible areas and ways where improvements can be made. Your observations/suggestions should be properly validated with facts and literatures...(you may start with the diagrams posted in the strategic locations of the university)...

I have been here in this university for five long years in which every start of the semester has to undergo of enrollment procedure. Never did I enroll myself that accomplish in one day time. It really a battle for every student the enrollment process of the university. Students always experience long queue in advising, cashier, registrar, book keeper, and even in encoding. We also had to experience long hours of standing because of lack availability of the facilities for chairs. Students and parents suffered a lot in his kind of process.

Yes, every year enrollment procedure changes so as to improve the system in enrollment. And yet improvements are not that visible. I know the administrator has planned for better system on enrollment to improve the current system. Also, they aim to make the enrolment process fast.

The following are the enumeration of 0my observation during the enrollment process.

• Local Council Payment Centers
During enrolment, first you have to do is to pay all the students accounts such as the local council account, Head Light, CCO and others. But as I observed sometimes our local council collectors were nowhere to be found. And with this it caused delays to every student since they were not able to undergo advising if all local payment is still unpaid.

• Incomplete Grade for Advising
This is other burden to the old student since they have to complete the grades before they have to go on advising. During enrolment, some professors are not around to comply and get the grades. Students need to complete their grade for them to be advised by the faculty in charge.

• Encoding of Subjects enroll
Encoding process is also a headache to us students. With the number of student versus one or two encoder, it takes time for us to have our COR so as to proceed to the book keeper. Sometime, there is an error on the codes and conflict with the time of some subjects.

• Paying Tuition Fees at the Cashier
The number of cahier windows available I guess is not enough to cater the number of the students enrolling. Hence, it is a wasted time for student to fall in line in a long queue.

• Registrar
This is the final destination of the student enrollee and same with the cashier’s situation it is a long line. Students reach the second floor in falling in line.

Suggestions
Enrollment is a long process to undertake of every students and I guess we need find ways that might lessen the burdens of everyone. These are my suggestion that might improve the enrollment process.
• Assigned students collector for Local Council fees. Also, they should permanent place where student can pay their fees.
• Allow students have their evaluation grade so as to complete their grades and use it for advising.
• I guess we need to add encoders during enrollment to lessen the queue.
• We also need additional cahier during enrolment for fast service.

Improvements
Yes, they have some improvements implemented during the enrollment procedure.
• Assisting the student in falling in line to the cashier and the registrar. With this, students are more disciplined and fair in service.
• They provide facilities like the tables and bleacher for the students to seat on while waiting their turns.
• As you observe the enrolment procedures posted in the wall are illustrated in a diagram. Before instructions in enrolment are written in words. Compare it today, it is easy to understand

Yes i believe the administration finds its way to better improve the enrollment procedure. THey even migarted from outsourcing to in-house in which i guess one of the best moves for improvements..